We offer the following shipping options at checkout:

UK STANDARD DELIVERY

• £2.99 or FREE on orders over £50 (UK mainland only)
• Delivery time: 2-3 business days
• (Excludes Weekends, Bank Holidays and Public Holidays)

UK NEXT DAY DELIVERY

• £4.99 (UK mainland only)
• Delivery time: Next day *Order before 1pm Monday - Thursday
• (Excludes Weekends, Bank Holidays and Public Holidays)  

We offer the following International shipping options at checkout:

EUROPEAN STANDARD DELIVERY

• £9.99 (All EU Countries)
• Delivery time: 3-5 business days 
• (Excludes Weekends, Bank Holidays and Public Holidays)
•  

INTERNATIONAL STANDARD DELIVERY

• £15 (Rest of the world)
• Delivery time: 7-10 business days 
• (Excludes Weekends, Bank Holidays and Public Holidays)

All our deliveries are handled by Royal Mail with a fully tracked service.

Once your order has left us, you'll receive an email with your tracking information so you can follow it's progress.

Please make sure you or someone you know will be present either at home or work address to accept delivery. If no-one is in, we'll make sure we leave a card so that re-delivery can be arranged, or you can collect from the depot.

Please don't refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

Our delivery time starts from the moment an order is accepted and includes a 24-hr period where your order will be processed and dispatched. Please note, this could take longer during busier periods such as sale.

Please note, our couriers do not operate on Bank Holidays and we are closed Saturday and Sunday. 

We love everyone equally, however, we are unable to deliver to PO boxes, BFPO or forwarding addresses.

Sometimes the fit isn't right, so here at Love Frontrow we're happy to accept returns on any garment that is unworn and still fitted with all security tags and labels. 

Should you change your mind about any item(s) purchased, you can return them to us within 14 days of the parcel being delivered to you.

You can return your Love Frontrow order within mainland UK, using our handy pre-paid Royal Mail returns label enclosed within your order. Returns are FREE when you spend over £50. For orders below £50 we will deduct £2.99 from your refund for doing this. 

If you choose to return your order without our label, we advise to use a tracked service. Love Frontrow cannot be held responsible for parcels that go missing which are returned outside of our advised pre-paid label method. 

You must ensure to obtain your proof of postage in case your parcel is lost on its return back to us. If you do not have proof of postage, Love Frontrow cannot be responsible for any lost parcels.

We advise that you take your parcel to a Post Office and use our pre-paid returns label enclosed within your order.

Our returns address: Love Frontrow Returns, Unit 19 Leighcliff Building, Leighcliff Road, Leigh On Sea, Essex, SS9 1DJ

European & International Returns

We're sorry but we're unable to cover return postage costs. Your parcel must be returned using a tracked service and you must obtain your return postage receipt and hold on it safely until you receive your refund from us.

Our returns address: Love Frontrow Returns, Unit 19 Leighcliff Building, Leighcliff Road, Leigh On Sea, Essex, SS9 1DJ

We take pride in our Love Frontrow items, so anything returned, should be new, unused and with all garment tags still attached. 

Returns that are damaged, soiled (including make-up/fake tan stains) or altered may not be accepted and may be sent back at the customers cost.

If you're returning something faulty, damaged or soiled please contact enquiries@shopfrontrow.uk prior to sending any return.